Join our team

Opia is a forward-thinking sales promotion partner, aiming to provide unique, imaginative and innovative solutions for our clients, and we have built a team of ambitious, positive and talented individuals to deliver these through our careers. We love creativity and collaborate as a team to bring together new ideas for our clients that inspire, excite and engage their customers.
The benefits of working with us
We like to think that Opia is a brilliant place to work; we enjoy what we do and celebrate the work we create together through our careers. We believe that success can only be achieved by having the right people, with diverse skills and backgrounds, across all functions of the business and careers. We are therefore proud to offer our employees a competitive salary, flexibility and a number of additional benefits that support our workforce.
Supporting success
Our team is dedicated and passionate about their carers, and the work they do, and we love to welcome new individuals who share our values and are equally committed to delivering exceptional services to our clients. Promoting equality and diversity within our company and careers is fundamental to our values. Keen to nurture and retain talent, we strive for continuous improvement, so we can empower every individual to maximise their skills and knowledge and careers.
"Joining Opia has been the best experience! The training I received was friendly, interactive and very informative, making time fly by instead of dragging on. Working from home has many great benefits but its also been great for Opia to arrange team days and getting the chance to meet my team in person. It’s a busy environment, so there’s always something to do but I also feel very welcomed and a part of the team even as a remote employee! Opia is incredibly diverse and everyone supports each other, which is the best part about it. The managers and supervisors are approachable, flexible and always explain things clearly."
Santiago, Customer Services
"I really enjoy working at Opia due to the flexibility and hybrid working arrangements, which enable me to have a much better work -life balance. I love the flexibility of coming into the office to meet and work with my co-workers, but also being able to work from home whenever I want to. As a parent, juggling fulltime work and childcare is not always easy, especially when you must be in the office a certain number of days a week, which is the norm in many other companies. At Opia I am empowered to manage my workload autonomously and have the option to work from abroad for a limited time. This is a great level of flexibility for someone like me who has family abroad, a benefit that enables me to spend more time with my extended family and friends."
Diana, Commercial
"I originally joined Opia in a temporary capacity with no intention of staying longer than a few weeks, but soon discovered there were opportunities to explore. The first 8 months I spent within the Customer Services department, before being offered the opportunity to move into the Project Management team in a new entry level role. As I had no previous PM experience, Opia provided hands on support and took a learning-on-the-job approach which was practical and well suited to the nature of the role. Since joining the department my development has always been monitored and I have now been in the PM team for over 3 years. I have progressed to a more senior level position and have recently completed an Agile Project Management qualification. From my experience, there is genuine support available to develop when opportunities arise."
Ellen, Project Management
Check out our current vacancies
Job Title: Billing Analyst
Department: Finance
Hours of Work: 9am-5pm Mon-Fri
Employment Type: Permanent
Location: Hammersmith / Homeworking
We are looking for a candidate who has the following skills and attributes:
- Excellent verbal and written communication skills with an ability to build relationships with stakeholders at all levels
- Highly organised, detail-oriented with an ability to prioritise and handle multiple tasks simultaneously
- Ability to grasp complex ideas and act within a fast-paced environment
- Proactive and persistent attitude with a problem solving mindset
- Strong systems and process improvement mindset
- Relevant B2B billing/collection experience (large multi-nationals) desirable
- Knowledge of accounting software and ledger reconciliations
Key Responsibilities:
- Raise invoices in a timely and accurate manner in line with the SOW and which meet the client’s internal process requirements to facilitate on-time collection (eg quoting PO number, uploading to portal, billing contact)
- Provide proactive input into the contracting process to improve and facilitate efficient and timely billing and conversion to cash
- Maintain detailed client profile documentation including key information such as contact, escalations, internal billing and payment processes etc
- Maintain the billing schedule to provide transparency on billing status for each project and as a workflow schedule
- Work with the Finance team to reduce the time taken to convert unbilled revenue addressing underlying issues proactively and ongoing
- Post client receipts in a timely and accurate manner such that bank reconciliations and debtor position remains current
- Responsibility for the aged debtor ledger and reporting to senior Finance including the provision of cash collection forecasts and updates
- Investigate client account queries working with stakeholders to provide proof of performance or other documentation as required
- Assist with the annual statutory and group audits
- Ensure that financial records and processes meet with company standards
- Support finance team with adhoc tasks, projects and back fill
Job Title: Digital Content Editor
Department: Commercial
Hours of Work: 9am-5pm Mon-Fri
Employment Type: Permanent
Location: Gateshead / Homeworking
We are looking for a candidate who has the following skills and attributes:
- Strong communication and interpersonal skills
- Self-organised with excellent time management skills
- Excellent written English, including good spelling and grammar (preferably to degree level)
- Ideally, fluent in a second including French, Spanish, Italian or German
- Ability to maintain high-quality work while meeting tight deadlines
- A love of and feel for language
- Meticulous attention to detail
- A creative and inquisitive mind
- A fast learner and capable multi-tasker
- Ability to distil feedback and prioritise requests
- A powerful grasp of sentence structure, grammar rules, punctuation usage, formatting requirements and knowledge of writing styles
- Ability to determine if the content logically and concisely communicates with the targeted audience
- Ability to juggle multiple projects at once and remain calm under pressure
Key Responsibilities:
- Overall responsible for all content shown on Opia promotional websites
- Manage and prioritise digital content within the team
- Liaise with project managers and QA teams, and other stakeholders to manage content change requests
- Distil promotion brief information into accurate and user-friendly website content
- Ensure content is consistent with the client’s tone of voice
- Ensure all content is well-written and logically structured
- Work closely with the digital team to meet strict client deadlines and requirements
- Ability to work quickly to make last-minute change requests and content improvements without affecting quality or accuracy
- Produce detailed and factually correct Content Plans that enable quick and accurate promotion design
- Identify areas for improvement, both creatively and to ensure a seamless user experience
- Re-write content to make necessary adjustments, such as helping it to flow more naturally
Job Title: Head of Product
Department: Commercial
Hours of Work: 9am-5.30pm Mon-Fri
Employment Type: Permanent
Location: Homeworking / Hammersmith
We are looking for a candidate who has the following skills and attributes:
- B2C and B2B product management
- Passion for doing what’s right for customers
- Business and commercial acumen
- Agile and lean ways of working with ability to lead/influence others
- Excellent communication and stakeholder management skills
- Strong skills in using data to inform business decisions
- A dedication to get things done and make change happen
- Marketing and sales promotion background
- Understanding of breakage or slippage promotional mechanics
- Consumer industry expertise
Key Responsibilities:
- Work with key stakeholders to define the product strategy and find opportunities to innovate
- Develop and manage the roadmap in tandem with other Opia teams
- Create and maintain a product performance dashboard, generating, sourcing and analysing data across the organisation
- Help the Company make informed decisions regarding investment and prioritisation
- Identify, test, iterate and deliver new features and products
- Create and lead opportunities across the organisation to grow profitability and improve customer experience
- Work with Sales and other teams to develop solutions for our clients.
- Drive innovation at Opia to enter new markets and segments.
- Become the link between departments to ensure the voice of the customer is heard and is central to what we do