Join our team

Job Title: Billing Analyst

Department: Finance

Hours of Work: 9am-5pm Mon-Fri

Employment Type: Permanent

Location: Hammersmith / Homeworking

We are looking for a candidate who has the following skills and attributes:

• Excellent verbal and written communication skills with an ability to build relationships with stakeholders at all levels
• Highly organised, detail-oriented with an ability to prioritise and handle multiple tasks simultaneously
• Ability to grasp complex ideas and act within a fast-paced environment
• Proactive and persistent attitude with a problem solving mindset
• Strong systems and process improvement mindset
• Relevant B2B billing/collection experience (large multi-nationals) desirable
• Knowledge of accounting software and ledger reconciliations

Key Responsibilities:

• Raise invoices in a timely and accurate manner in line with the SOW and which meet the client’s internal process requirements to facilitate on-time collection (eg quoting PO number, uploading to portal, billing contact)
• Provide proactive input into the contracting process to improve and facilitate efficient and timely billing and conversion to cash
• Maintain detailed client profile documentation including key information such as contact, escalations, internal billing and payment processes etc
• Maintain the billing schedule to provide transparency on billing status for each project and as a workflow schedule
• Work with the Finance team to reduce the time taken to convert unbilled revenue addressing underlying issues proactively and ongoing
• Post client receipts in a timely and accurate manner such that bank reconciliations and debtor position remains current
• Responsibility for the aged debtor ledger and reporting to senior Finance including the provision of cash collection forecasts and updates
• Investigate client account queries working with stakeholders to provide proof of performance or other documentation as required
• Assist with the annual statutory and group audits
• Ensure that financial records and processes meet with company standards
• Support finance team with adhoc tasks, projects and back fill

Job Title: Digital Content Editor

Department: Commercial

Hours of Work: 9am-5pm Mon-Fri

Employment Type: Permanent

Location: Gateshead / Homeworking

We are looking for a candidate who has the following skills and attributes:

• Strong communication and interpersonal skills
• Self-organised with excellent time management skills
• Excellent written English, including good spelling and grammar (preferably to degree level)
• Ideally, fluent in a second including French, Spanish, Italian or German
• Ability to maintain high-quality work while meeting tight deadlines
• A love of and feel for language
• Meticulous attention to detail
• A creative and inquisitive mind
• A fast learner and capable multi-tasker
• Ability to distil feedback and prioritise requests
• A powerful grasp of sentence structure, grammar rules, punctuation usage, formatting requirements and knowledge of writing styles
• Ability to determine if the content logically and concisely communicates with the targeted audience
• Ability to juggle multiple projects at once and remain calm under pressure

Key Responsibilities:

• Overall responsible for all content shown on Opia promotional websites
• Manage and prioritise digital content within the team
• Liaise with project managers and QA teams, and other stakeholders to manage content change requests
• Distil promotion brief information into accurate and user-friendly website content
• Ensure content is consistent with the client’s tone of voice
• Ensure all content is well-written and logically structured
• Work closely with the digital team to meet strict client deadlines and requirements
• Ability to work quickly to make last-minute change requests and content improvements without affecting quality or accuracy
• Produce detailed and factually correct Content Plans that enable quick and accurate promotion design
• Identify areas for improvement, both creatively and to ensure a seamless user experience
• Re-write content to make necessary adjustments, such as helping it to flow more naturally

Job Title: Head of Product

Department: Commercial

Hours of Work: 9am-5.30pm Mon-Fri

Employment Type: Permanent

Location: Homeworking / Hammersmith

We are looking for a candidate who has the following skills and attributes:

• B2C and B2B product management
• Passion for doing what’s right for customers
• Business and commercial acumen
• Agile and lean ways of working with ability to lead/influence others
• Excellent communication and stakeholder management skills
• Strong skills in using data to inform business decisions
• A dedication to get things done and make change happen
• Marketing and sales promotion background
• Understanding of breakage or slippage promotional mechanics
• Consumer industry expertise

Key Responsibilities:

• Work with key stakeholders to define the product strategy and find opportunities to innovate
• Develop and manage the roadmap in tandem with other Opia teams
• Create and maintain a product performance dashboard, generating, sourcing and analysing data across the organisation
• Help the Company make informed decisions regarding investment and prioritisation
• Identify, test, iterate and deliver new features and products
• Create and lead opportunities across the organisation to grow profitability and improve customer experience
• Work with Sales and other teams to develop solutions for our clients.
• Drive innovation at Opia to enter new markets and segments.
• Become the link between departments to ensure the voice of the customer is heard and is central to what we do